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Pricing

One practice, one tenant.

Itemate is sold per practice. Trained correction rules and audit history belong to the practice and are exportable on request. Cancellable monthly. Billed by Stripe; we never see your card details.

Single practice

Practice

$249 per clinician, per month

For a single-doctor practice running production cases. 30-day pilot at no cost; no card required to start.

  • Unlimited validations
  • Up to 3 clinician accounts
  • Web validator + Word add-in pilot
  • Doctor-trained rules persist across all clinicians in the practice
  • PHI-free admin telemetry dashboard
  • Priority email support, 4 business-hour response
  • Audit-trail export on cancellation
Start a 30-day pilot

Pilot converts to paid at day 31. Cancel anytime from the Stripe portal.

Multi-site / group

Group

Talk to us custom annual quote

For multi-doctor practices or specialty groups. Trained rules can be scoped per doctor; tenant isolation across sub-practices; named point of contact.

  • Everything in Practice
  • Up to 25 clinician accounts
  • Per-doctor rule scoping
  • Tenant isolation across sub-practices
  • Dedicated onboarding and rule-training session
  • SLA on response time; named point of contact
  • Invoiced quarterly or annually
Email for a quote

Average onboarding lead time: two weeks from agreement to live.

Billing

Billed monthly via Stripe.

We never see your card details. Invoices are issued automatically and downloadable from the billing portal. AU GST is added through Stripe Tax. Tax ID (ABN) collected at checkout for B2B exemption where applicable.

Cancellation

Cancel in one click.

No annual lock-ins. Cancel from the Stripe billing portal at any time; your subscription ends at the close of the current billing period. Trained rules and audit history remain exportable for 30 days afterward.

Data

Your rules belong to you.

Doctor-trained correction rules and the audit history of confirmed suggestions are exportable as a single JSON bundle on request. PHI is not in any export because PHI is never persisted in the first place.

Pricing FAQ

What counts as a "validation"?

One operative-note submission via Validate. Re-running the same note after editing it counts as one validation. Confirmation clicks and rule training are free.

Is there a per-validation cap?

Pilot and Practice plans are unlimited within fair use. We reach out before throttling if a clinic exceeds reasonable usage (over 500 validations per clinician per month, sustained). No pilot clinic has come close in practice.

What if my specialty isn't supported yet?

Itemate's matcher generalises across specialties as soon as ortho-style tags are curated for the relevant MBS subset. If you're in a specialty we haven't tuned, the 30-day pilot lets you stress-test the system on your cases before committing.

Can I add the Word add-in to the Pilot?

The Word add-in is currently in pilot for paid Practice and Group customers. We can prioritise it for Pilot users on request if a specific use case requires it.

Can I export my rules on cancellation?

Yes. Doctor-trained correction rules and the audit history of confirmed suggestions are exportable as a single JSON bundle for 30 days after cancellation. After that the data is purged.

Is there a free tier?

No ongoing free tier. The 30-day Pilot is free and uncapped; it converts to paid at day 31 unless cancelled. We don't run an indefinite free tier because the underlying Anthropic API spend is real.